Voice Assistant Terms of Service

  • 1 These are our terms
    • 1.1 By using the chatqr.ai Voice Assistant (Service) you are agreeing to be bound by the following terms and conditions (Terms).
    • 1.2 We reserve the right to update and change the Terms from time to time without notice, and add new features that will be subject to the Terms. If you continue to use the Service after any changes, you’ll be taken to have agreed to the changes. You can always find the current version of the Terms at any time at: https://chatqr.ai/voice_assist_terms_of_service
    • 1.3 If you don’t abide by any of the Terms we may terminate your access to the Service. We reserve the right to refuse access to the Service to anyone for any reason at any time.
  • 2 These are your responsibilities
    • 2.1 You will need to provide certain information nessecary to instruct the Service on how to help you.
    • 2.2 You agree that the conversation transcript will be recorded. This includes all messages sent to the Service, the replies it responds with and the actions that were taken.
    • 2.3 You agree that all responses provided by the service are non-binding and only information explicitly mentioned on the website outside of the Service interface or in the order summary at checkout can be held as true.
    • 2.4 You are responsible for checking any information provided by the Service as a response to your questions. The Service is an inexact technology and may occasionally provide information that is factually incorrect.
    • 2.5 Any business policies mentioned by the Service are for guidance purposes only and are non-binding. Only business policies written on the website outside of the Service interface are binding. This includes but is not limited to refunds, discounts, anything pricing related or anything related to what persons can or cannot be served by the business.
    • 2.6 You may not use the Service for any illegal or unauthorised purpose. You must not, in the use of the Service, violate any laws in your jurisdiction.
  • 3 You’re responsible for your order submission
    • 3.1 By using the Service, you confirm that:
      • (a) You will ensure that all items in a submitted order have been verified by you at the time of checkout and have the correct details and prices.
      • (b) No items in a submitted order will cause harm to any of the intended recipients of the order. This includes but is not limited to food alergens or specific ingredients.
      • (c) All prices have been verified at checkout and reflect what is expected. Only prices at checkout are final and any pricing information mentioned by the Service is non-binding and informational only.
    • 3.2 You will be responsible for any and all claims, or losses, damages, costs and expenses arising out of your order submission.
  • 4 We can change the Service
    • 4.1 We reserve the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part of it) with or without notice. We won’t be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.
    • 4.2 We may use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service. The Service is therefore provided on an “as is” and “as available” basis. We do not warrant that the Service will meet your specific requirements, or that the Service will be uninterrupted, timely, secure, or error-free.
    • 4.3 You agree that we will not be liable for any direct, indirect, incidental, special, or consequential loss resulting from the use or the inability to use the Service
    • 4.4 From time to time, we may issue an update to our Apps or Websites which may add, modify, and/or remove features. We’ll do everything we can to let you know about these changes in advance, but these updates may be pushed out automatically with little or no notice.
  • 5 This is a legal agreement, so you should take some advice
    • 5.1 The relationship between us established by these Terms may have important legal consequences for you. It is your responsibility to consult with your own legal advisors with respect to your legal obligations.
    • 5.2 In these Terms:
      • (a) a reference to “we” or “us” refers to Oliver Clarke acting as chatQR.ai;
      • (b) a reference to “you” or “your” is a reference to a user of the Service;
      • (c) “Service” means the voice assistant tool;
      • (d) “Apps” or “Websites” means the interface we provide for your customers to place orders, and for your business to receive the orders;